The Home Energy Assistance Program (HEAP) can offer income-eligible residents of Sacramento, Sutter, Yuba and San Mateo Counties a credit to their utility bill.  HEAP is available for customers of PG&E, SMUD, or those who heat their home using wood, propane, or oil purchased from a vendor.  Along with the utility credit, clients will also receive valuable information about energy conservation and practical tips on how to save energy and keep your utility bill at a manageable level.

Priority for HEAP services this year are given to applicants that meet the following criteria. 

• Income qualified
• Have a high energy burden
• Has a resident in the household that is part of a vulnerable population (i.e. seniors over 60 years of age, disable persons, and children under 5 years of age)

The amount of HEAP assistance is calculated based on household size, household income and the percentage of income spent on energy bills, known as the energy burden.

Other factors considered include funding availability and the cost of energy within the county where the household resides. HEAP provides one payment, ranging from $180-$300 every calendar year.

Please remember, HEAP is not an entitlement, but an assistance program.  HEAP will only credit one utility company and that credit will take 8-12 weeks to appear on your utility bill.  If you receive a HEAP credit, you are still responsible for paying your utility bill while the credit is being processed.

How to Apply

To apply for the HEAP program, you must call to make an appointment for an in-person interview with one of our staff HEAP Eligibility Technicians. 

Residents of Sacramento County should call (916) 567-5200. 

Phone lines are open Monday through Friday, 8:30a.m. - 12:00p.m. and from 1:00p.m. - 3:00 p.m. 

Residents of Sutter and Yuba Counties should call (530) 671-7590. 

Phone lines for Sutter and Yuba Counties are open Mondays and Wednesdays from 8:00 a.m. to 10:30 a.m.

Residents of San Mateo County should call (650) 598-9247.

Phone lines are open Monday through Friday, 8:30a.m. - 12:00p.m. and from 1:00p.m - 3:00 p.m.

Seniors and Disabled Persons

If you are the age of sixty years old or older or you are currently receiving disability income, you may contact HEAP to request an application and we will mail it to your home. Please note, we will not mail applications unless you meet one of these two criteria.

For Sacramento, Sutter and Yuba Counties:

Mail the application and all required documentation to:

Community Resource Project, Inc.

Attention: HEAP Program

230 Harris Avenue, Suite 1

Sacramento, CA 95838

For San Mateo County:

Mail the application and all required documentation to:

Community Resource Project, Inc.

Attention: HEAP Program

590 Taylor Way, Suite A

San Carlos, CA  94070

HEAP Office Locations

To prevent scheduling conflicts, there are No Walk-ins Allowed at our office locations. An appointment must be made prior to being assisted.

Sacramento County

Del Paso Heights

230 Harris Ave #1, Sacramento, CA 95838

Citrus Heights

7640 Greenback Lane, Citrus Heights, CA 95610

Elk Grove

8231 E Stockton Blvd #B, Sacramento, CA 95828

Downtown Sacramento

915 Broadway, Sacramento, CA 95818

North Highlands

5655 Hillsdale Blvd #1, Sacramento, CA 95842

Galt

640 Carol Dr., Suite #100, Galt, CA 95632

Sutter & Yuba Counties

Yuba City

367 Burns Drive, Suite #2 Yuba City, CA 95991

San Mateo County

San Carlos

590 Taylor Way, Suite A, San Carlos, CA 94070